Posted: April 20, 2010 in JOBS! JOBS! JOBS!



(Temporary position is a Twelve (12) Month Contract)

Position: Consultant, Communication Services            Salary: $58,353.03 – $71,225.03                                                                                            (Management – Grade Level 5)

Division: Public Affairs

File#: TCHC#10PAE33

Location: 931 Yonge St. , 7th Floor

# of Positions: Two (2)

Toronto Community Housing is the largest social housing provider in Canada and the second largest in North America . It is home to about 164,000 low and moderate-income tenants in 58,500 households, including seniors, families, singles, refugees, recent immigrants to Canada and people with special needs.  Our tenants come from diverse backgrounds. This diversity includes age, education, language, sexual orientation, mental and physical disability, religion, ethnicity and race as well as increasing diversity in lifestyles and values.  Our portfolio includes more than 360 high-rise and low-rise apartment buildings throughout the city.  We are recognized as one of Canada ’s top 100 Employers and Greater Toronto’s Top 90 Employers.

Position Summary

The Public Affairs Division requires a Consultant, Communication Services.  The successful candidate reports to the Director, Strategic Communications and will be expected to provide superior communications support to a diverse and complex internal and external audience.


  • Provides strategic communications advice to corporate divisions, project leads and unit managers to develop communication plans in support of key business initiatives
  • Participates in developing annual internal corporate communication plans and strategies that support the Community Management Plan (our strategic plan)
  • Proactively works with unit managers and liaises with the Public Affairs team in identifying potentially contentious issues to prepare key messages and appropriate communications strategies
  • Works with the Public Affairs team and other key areas to support staff throughout the organization to ensure effective employee communication
  • Implements and manages communication vehicles that promote two-way communication practices in the organization and with stakeholders
  • Monitors and measures the effectiveness of various communications programs, assesses communication vehicles, tactics and practices on an ongoing basis
  • Writes and edits various communication materials
  • Works collaboratively with Public Affairs colleagues in support of deliverables and objectives of the Division


  • Degree or diploma from a recognized university or college in Marketing, Communications or Journalism is preferred
  • Accreditation from the Canadian Public Relations Society or International Association of Business Communications is an asset
  • Experience in writing content for Web sites and intranets
  • Minimum of 5  years solid business writing experience in corporate communications with a focus on internal and/or employee communications
  • Exceptional writing and editing skills
  • Ability to understand and apply clear language and design principles
  • Demonstrated excellence in verbal communication, interview and research skills
  • Excellent project management and organizational skills with a high level of attention to detail
  • Knowledge of computerized business applications, such as QuarkXpress, PhotoShop and Microsoft Office Suite
  • Ability and sensitivity in providing respectful service to diverse populations (age, race, language, gender, sexual orientation, culture and disability)

Toronto Community Housing is committed to equity in employment.  Our goal is a diverse, inclusive workforce that reflects the communities we serve.  We strongly encourage applications from women and men, people from racialized communities, visible minorities, persons with disabilities and aboriginal persons.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to:

human.resources@ torontohousing. ca.

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.

Applications must be received by April 28, 2010 at:

Human Resources Division

Toronto Community Housing Corporation

931 Yonge Street , 4th Floor

Toronto , Ontario M4W 2H2

Fax: (416) 981-4260

E-mail: human.resources@ torontohousing. ca

Posting Date:                                      April 14, 2010


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